How do I complain to CVS

To contact the support service, you can use not only the phone number of the CVS Pharmacy call center, but also other methods of communication. You can send an SMS message to a contact number or email.

Phone number CVS Pharmacy

The fastest way to contact the company is to use the CVS Pharmacy contact phone number. To do this, dial the following number 1-800-746-7287. Please note that the support service works according to the following schedule:

• Monday-Friday: 8 AM - 10 PM
• Saturday & Sunday: 10:00 AM - 6:30 PM

Try to describe the essence of the question as accurately as possible. The cost of the call will depend on the tariff plan of your phone.

What is the CVS email address?

You can write your appeal to CVS Pharmacy using the following email address: Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра..

However, do not expect a quick response from the company's support. Usually you can get a response within a week, sometimes longer.

How do I send a message to CVS?

If necessary, you can send an SMS text message to CVS with the text HELP to CVS-TXT (287-898). The answer will be received on your phone number in the form of an SMS message. However, it is better to use voice communication because this way you can resolve the issue faster.

Can I talk to a pharmacist online?

Another way to contact the company's support team is to use the online support chat.

Online chat works 24 hours a day and specialists can help solve almost any issue related to the service and use of an online order in CVS Pharmacy.